HomeAir LineConsumer Affairs prepares a sanction against Vueling for hand luggage

Consumer Affairs prepares a sanction against Vueling for hand luggage

The Ministry of Consumer Affairs is advancing with the sanctioning file opened against several low-cost companies for charging for hand luggage (Ryanair, Vueling, Easyjet and Volotea are being charged for charging for hand luggage).

International Airlines Group (IAG) reveals that Vueling received a statement of objections on January 12 in which it was stated that its commercial policy “violates consumer rights under article 47.1 of Royal Legislative Decree 1/2007.”

In it, it notifies its intention to fine the company “for said infractions”, although it clarifies that “the basis for determining said sanctions is subject to the provision of additional information by the company.”

Despite the threat of sanction, IAG management is convinced that it has “solid arguments” to demonstrate the legality of its hand luggage policy. What’s more, it does not consider it likely that an adverse result will occur in the future (The Consumer investigation does not scare Ryanair and Vueling).

Its conviction is such that the group has decided not to register any provision to cover the payment of a possible fine, which could amount to up to one million euros if the alleged infraction is considered very serious.

Source: Preferente



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